Our Mission is:
To strive to be the highest quality provider of construction build-out services and specialized projects in the markets we serve.To accomplish this, we must provide value to the customer by delivering the highest quality products and services, dispatched punctually, at an equitable price.
Our employees, the company’s most valuable asset, will accomplish these goals through initiative, training, experience, hard work and a “Feats Don’t Fail Me Now” attitude. Customer Service, company growth, and employee remuneration will be the direct by-products of achieving these goals and objectives.
The TEAM = Big Results
Team Collaboration
USCC encourages a positive workplace culture that understands that each success is achieved by maintaining a unified project team focused on diversity, open communication, quality control, and positive collaboration with clients and vendors. USCC nurtures this teamwork throughout the tenure of the relationship.
USCC ensures that each project is under the direct supervision of an experienced team leader, who is generally a partner or senior manager. The team leader maintains strict control of scheduling, budget constraints, subcontractors, resource allocations and minimization of change order requests, while immediately communicating with the team as information is presented.
Training and Empowerment
USCC employs the most advanced technologies available in the industry. To ensure our continued success, we regularly update our resources, including computer technology and staff training. Our staff is experienced in construction principles and offers input for cost analysis, value engineering, scheduling and providing key schematic design cost estimates as a guide for project development.
USCC knows the value of each of its employees and his or her contribution to USCC's quality of product and service. We are dedicated to providing the opportunity for personal and professional growth, knowing that our people are our future and are integral to our ongoing success.
We believe that our proactive efforts in combining effective training with the latest technology contributes to the USCC culture of enabling our employees to continuously improve, self-motivate, effectively communicate, and recognize and manage conflicts and barriers to success.
Versatility = Big Results
USCC state-of-the-art technology and resources to meet project scope and timeline. All field personnel at USCC are working foremen who lead their build team with a hands-on approach.
USCC creates and utilizes CAD-generated layouts at the beginning of each construction project. Actual sized templates, denoting all walls, electrical/data outlets, light fixtures, retail fixtures and associated floor power, is easily accessed and referenced throughout the project to ensure consistency, accuracy and efficiency.
Our proficient use of various technology tools enables communication between staff, project managers, working foreman and vendors to proactively address activities and project tasks, as well as immediately resolve impending challenges with the architects and engineers. By completing this process on the front end, it allows for a faster turnover to the subcontractors and ultimately resolves challenges later in the construction process.
Staffing is based on the project requirements and type of work to be completed. Along with our working foremen, we utilize time-tested construction techniques, as well as company-specific systems developed from our experience and history in the trade. Our working foremen are cross-trained to complete various construction types; we are able to use all personnel on any type of project.
Technology = Big Results
USCC has created a culture of cost-effective efficiency by investing in available technology.
USCC supplies all office staff with
Individual desktop workstations, utilizing and maintaining the latest in software and operating systems
Wireless tablets, laptops and/or iPhones
Dedicated digital cameras
Continuous training on best business practices and technology
Field staff receive
iPhones and/or tablets, with digital camera, to maintain constant communication with the office
Shared files through the USCC-implemented File sharing services, which includes drawings, photos, notes and other technical documents
Access to proprietary electronic build-out guides and other references to ensure standardization and quality of service
Continuous training and 24/7 support utilizing the technology
These mobile communication devices, in concert with our fully-integrated project database software and file sharing technology, have enabled mobile dispatch and reporting of field staff and USCC subcontractors, as needed. Response times are decreased and costs are reduced.
A dedicated email userid is made available to our customers, which allows all important communication to be routed to all key USCC staff. Our check-and-balance system proactively reduces any potential misplacement of requests and/or non-response to submissions.